Guarding the Gateway: Strengthening Cybersecurity Hygiene in CRM Platforms
CRM Security: The Overlooked Risk At Critical Path Security, we're seeing the same dangerous pattern across industries: companies pour money into CRM platforms to power sales and marketing-but don't secure them like they do other business-critical systems. Your CRM isn't "just" a sales tool. It's a vault of customer identities, contact details, purchase history, contracts, and sometimes payment data. That makes it one of the most valuable targets for cybercriminals. When CRM security is overlooked, the consequences can be financial, reputational, and operational. Recent Breaches That Prove the Point Google Salesforce Breach via Vishing (June 2025)ShinyHunters (UNC6040) targeted Google with a voice-phishing campaign against employees with Salesforce access. Staff were tricked into installing a tampered Data Loader app, giving attackers access to SMB contact data. The breach was quickly contained-but it's proof that even the most secure companies can fall to targeted social engineering. Salesforce Integration Misconfigurations (2023)Several companies exposed…
